Privacy Policy

1. Introduction

This Privacy Policy ("Policy") describes how My Energy AI ("we", "our", "us") collects, uses, and protects your personal data when you access or use our website, mobile applications, and other related services (the "Services"). By using the Services, you consent to the practices outlined in this Policy.

2. Information We Collect

We collect the following types of information:
  • Personal Information: When you subscribe to our service, we collect personal information such as your name, email address, and other contact details.
  • Usage Data: We automatically collect certain information about how you interact with our Services, such as your IP address, browser type, operating system, and pages visited.
  • Energy Usage Data: We collect data related to the energy usage of your appliances, which helps us provide tailored energy-saving recommendations.

3. How We Use Your Information

The information we collect is used for the following purposes:
  • To provide personalized energy-saving advice based on your appliance usage.
  • To send you updates about our services, including newsletters, promotional offers, and other relevant information.
  • To improve our Services by analyzing user behavior and feedback.
  • To comply with legal obligations and resolve disputes.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information with trusted partners who assist us in providing the Services, subject to strict confidentiality obligations. We may also disclose your information in response to legal requests, such as subpoenas or court orders.

5. Data Security

We implement reasonable physical, technical, and administrative security measures to protect your personal information from unauthorized access, alteration, or destruction. However, please be aware that no security system is completely infallible, and we cannot guarantee the absolute security of your data.

6. Your Rights

You have the right to:
  • Access and review the personal information we hold about you.
  • Request corrections to any inaccurate or incomplete information.
  • Delete your personal information, subject to certain legal restrictions.
  • Withdraw your consent to receive marketing communications at any time by following the unsubscribe instructions in the emails.

7. Cookies

We use cookies and similar technologies to improve your experience on our website. Cookies help us remember your preferences and provide personalized content. You can control cookie settings through your browser.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised policy will be effective immediately upon posting. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at support@myenergyai.com.